Worry-Free WordPress Support Plans

Just imagine never having to worry about your WordPress site. Choose from one of our WordPress support plans and free yourself from WordPress worries for good.

We are your WordPress experts. Let us help you focus on being the expert in running your business.

  • Core, Theme and Plugin Updates
  • Vulnerability Updates
  • 24/7 Uptime Monitoring
  • Offsite Cloud Backups *
    Database and files are backed up in the cloud. We do not restrict your backups no matter how big your site is.
  • Restore from Backup
  • 24/7 Security Monitoring *
    We carefully monitor security logs and your site visitors. We block risky behavior and stop intruders before damage can occur. This level of hands-on security management is not found any place else.
  • Blacklist Monitoring *
    We monitor Google Safe Browsing, Norton Safe Web, Phish Tank, SiteAdvisor, Sucuri Malware Labs, Yandex, and ESET blacklisting. If your site becomes blacklisted, we get you back on the safe list fast.
  • Page Speed Optimization *
    Valued at $89.00 and includes the WP Rocket premium caching plugin. A performance boost of 40% or more is typical.
  • Performance Scan *
    We monitor your site load times and make adjustments to keep your site running smoothly.
  • Security Hardening *
    Valued at $100.00 and includes iThemes Pro Security premium plugin.
  • Database Optimization
  • Analytics *
    Connect your site to Google Analytics. Analytics is included in your weekly or monthly service report.
  • Comment Management
  • Broken Link Scan
  • Additonal Support Time *
    For when you need something extra done, the monthly additional support time covers a wide range of WordPress tasks. Starter and Standard subscribers can also use this support time to offset any malware removal costs.
  • Sucuri Malware Scan
  • Cloning and Migration
  • Website Staging
  • Malware Removal *
    No limits on the number of pages or the size of website as typically seen with many other malware removal services.
  • Service Reporting View Example

STARTER

$29.99Monthly
$29.99Monthly
  • Weekly
  • Weekly
  • Weekly
  • Weekly
  • Weekly
  • Weekly
  • Weekly
  • Weekly
  • 30 Minutes Per Month
  • Weekly
  • Monthly

STANDARD

$59.99Monthly
$59.99Monthly
  • Daily
  • Daily
  • Daily
  • Daily
  • Weekly
  • Weekly
  • Weekly
  • Weekly
  • 1 Hour Per Month
  • Daily
  • Monthly

PREMIUM

$99.99Monthly
$99.99Monthly
  • Daily
  • Daily
  • Daily
  • Daily
  • Daily
  • Daily
  • Daily
  • Daily
  • 2 Hours Per Month
  • Daily
  • Weekly

Get the hands-on support your site needs. Affordable monthly billing without the need for a contract.


Frequently Asked Questions


How do you handle payments?

WPKeeper.ca is SSL secured. All data is encrypted, private and secure. We do not store customer payment information.

We use Stripe, a trusted and reputable 3rd party payment processor to handle all payment processing.

We accept Visa, Mastercard, American Express, and Visa Debit as forms of payment.

Once you complete the checkout process, your card will be charged the applicable plan rate plus taxes. Your card will continue to be auto-charged on a recurring monthly basis until you decide to cancel.

What happens after I sign up?

When you sign up for one of our monthly WordPress support plans:

1. You will receive a welcome email and payment transaction receipt.

Note: Please review your email during registration. If you do not see a welcome email, check your junk or SPAM folder.

2. An account on WPKeeper.ca will be created automatically and you will gain access to our support system and your WPKeeper account management area.

3. You will be required to provide login information for your WordPress site and either FTP or SFTP access. Contact your hosting provider if you do not have this information.

4. Once you submit all the required information, your support will begin immediately.

Can I really cancel my support at anytime?

Absolutely. To cancel, log in to your account area, select “Subscription” menu tab, then select the “Cancel” option.

All future billing will cease immediately.

Once canceled, you can continue using support until the end of your billing cycle.

Do I need to renew my subscription?

No, you do not need to renew your subscription. Once a subscription is started, billing payments are renewed automatically each and every month until cancelled.

Do you offer 24/7 support?

We offer 24/7 support for urgent requests only.

Urgent support requests are those related to broken sites, offline sites, and sites infected by malware.

All other requests for support will be handled between the hours of 8:00 am and 6:00 pm AST, Monday thru Friday.

Is my hosting compatible with your service?

Most hosting companies are compatible with our services. With that said, you should check if your hosting environment is LAMP stacked to get the most from our support plans.

LAMP is an acronym for:

  • Linux operating system;
  • Apache HTTP Server;
  • MySQL; and
  • PHP 5.2 or higher.

If you are uncertain, call your hosting company and ask. While you have them on the phone, you should also ask for your FTP or SFTP login details. (SFTP preferred)


What Our Customers Think


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Protect Your Investment

Your WordPress site is important to you and it’s important to us. We make sure to keep your website protected, maintained and performing it’s absolute best.

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Zero Contracts

Say goodbye to contracts. Our support plans are contract free, billed monthly, and can be cancelled anytime with a click of a mouse, no questions asked.

Amazing Support

We strive to provide top-notch support. As WordPress Experts, we are here to support you in any way that we can. We provide email, chat and ticket support.